Give us a Call: (503) 357-0111

Frequently Asked Questions

When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime by registering on line or in our office.
How much notice needs to be given before I move out?
No notice is needed, but you are responsible for rent for the entire month.
What type of documentation do I need to provide in order to rent a space?
We require a government issued ID (example: driver’s license, state id, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis with billing due on the 1st. Also, the move in month is prorated.
How do I make a payment?
You can pay in person, by phone, mail a check or make a payment through our website. You may also sign up to have payments automatically drawn from a bank account or credit card.
What forms of payments do you accept?
Cash, Check, Amex, VISA, MasterCard, Discover.
Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office.
How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.
Do I need to bring my own lock?
You can bring your own lock or buy one from us.
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials, Biological Contaminants, and Perishables. Please contact us if you have any questions regarding a specific item.
What are the hours of operation?
Office: Monday - Friday: 9:00 AM to 6:00 PM; Saturday - Sunday: 9:00 AM to 6:00 PM.
Unit Access hours: 7 days a week from 7:00 AM to 9:00 PM and outside parking is available 24 hours 7 days a week
How do I rent a unit or contact outside normal office hours?
You can rent a unit on our website.